A Yieldy is an ERC20 rebasing token that is redeemable 1:1 with the underlying ERC20 asset. The system allows a user to stake the underlying asset in order to mint a yieldy version of the asset. The underlying asset is then deployed into the DeFi ecosystem to generate yields that are redistributed to stakers in the form of rebases to a user's balance of the Yieldy asset. Users get access to simplified yield that can easily be transferred to another user without having ever to worry about un-staking and can watch rewards accrue to their wallet each week without having to perform any actions.

Additional content arriving soon!

The Seeds

The former ShapeShiftAG organization made the first official documented transition from an existing traditional corporate organization to a DAO. To assist in these efforts one of the largest airdrops up to this point in crypto was rolled out over 1 million plus addresses, and a structured process of dissolving the existing corporate structure began. With the official documented start date of July 14, 2021 ShapeShift set out to attempt something new and innovative in the business world.

ShapeShift DAO Terminology

DAO - Decentralized Autonomous Organization

What is a DAO and how does that affect ShapeShift operations - A DAO is a "decentralize autonomous organization". You can learn more about DAO's, the history, and their future in this Cointelegraph guide.

Decentralization - provides the possibility to allow a larger community to steer the direction of our suite of products and services and contribute to our future success, while helping to better ensure that content and ability aren't censored, or limited to a select few.

Learn about our DAO's specific structure here.

****FOX:

This is ShapeShift's governance token. It is an ERC20 token. ERC20 tokens are a second layer protocol on the Ethereum blockchain. All ERC20 tokens require ETH to send them across the Ethereum blockchain.

FOX Liquidity Providing:

This is when you provide equal amounts of FOX and ETH to the UniSwap v2 FOX-ETH Liquidity pool. This gives that liquidity pool depth and lowers the price impact of swaps.

FOX-ETH LP Tokens:

When you provide liquidity, UniSwap sends you back a FOX-ETH LP tokens. Think of these as a coat check ticket that you give back to UniSwap when you want to remove your liquidity.

FOX Staking:

This is when you send your FOX-ETH LP Tokens to the FOX Staking Contract so you can earn additional FOX Token rewards.

FOX Farming:

After you stake your FOX-ETH LP Tokens in the FOX Staking Contract, the FOX Token Rewards you earn is also know as Farming or Yield Farming.

Yieldies:

A Yieldy is an ERC20 rebasing token that is redeemable 1:1 with the underlying ERC20 asset.

Thank you for being a part of ShapeShift.

This sections most frequently used quick links are listed below, all of the sections articles can be searched or found in the left column. Navigation to the next and previous articles is also provided at the bottom of each page.

Current focus

A free open source platform to trade, track, buy, and earn. We are building a Community-owned, Private, Non-custodial and Multi-chain resource. Check it out

Quick Links

ShapeShift is a DAO find out more:

A source of truth for building understanding

Thank you for using ShapeShift products, the following articles are provided to assist and share the basic building blocks of knowledge about our solutions, features and organization. Articles are added and updated as the ShapeShift organization and platform are modified.

Below you can find sections providing relevant information to common ShapeShift topics

We have sorted topics into similar sections, the format that this looks to provide is a quick summary of the topic and how it relates to our organization or platform. Then links to additional relevant materials that can provide resource for individuals interested in DYOR (Doing Your Own Research)

Topic Section Links

Introducing ShapeShift's brand evolution - a clean, modern design system that pays homage to ShapeShift’s brand legacy.

As a company, we are evolving. We’re adapting to our surroundings, we’re disrupting and challenging the world around us, and pushing forward into a new frontier. For ShapeShift, our brand refresh is a homecoming. In other words, it’s about bringing us back — to ourselves. To ground us in what is true, and give us clarity and confidence in moving forward from here.

The DAO values and understands that talent is widespread, and having the flexibility to choose one's determined task can create the ability to establish trust and value within a global community. Offering the ability to tap into this globalized talent pool through an organic and growing bounty process presents opportunity and capability for resources to be utilized within the needs of both the community and the contributors willing to share determined ability to build together.

The DAO has different workstreams that can and frequently offer bounty work when available. We are continuing to build our resources and working on common documentation that will further detail work expectations as well as effective process flow.

For engineers, feel free to join Dework here:

or our channel here:

To check on a specific workstream bounty board, check these links below:

Engineering Bounties

Products Bounties

KeepKey Bounties

Growth and Marketing opportunities

Share:

Part of being a Decentralized Global organization is providing the ability to empower our community to become involved and continue to offer valued contributions to the organization. This can be provided in a few different ways and can include different forms and levels of involvement.

In our DAO the ways to become a community member can be as simple as owning our governance token FOX or joining our Discord server. Becoming a contributor within the community has a few more options and opportunities depending on interests and community needs.

Different forms of DAO contributions

Governance

Be the change that you are looking for, have an idea? Check out our governance process and learn how you can formulate that idea into a community discussion and develop a proposal that can be voted on by the FOX holders.

Open Source Code

Do you have the capability, experience, and knowledge to learn our published open code base and contribute? We are an open source project always keeping our eyes toward innovation, building toward common goals and developing great ideas.

Bounties

A great way to introduce yourself, work within your comfort levels, and learn more about the ShapeSift DAO.

See the current CEX/DEX listings here

Below is the list of sites and forums you will want access to in order to be apart of DAO proposals, voting, conversation and community! We highly recommend joining the Discord channel, but you can also get in touch in other ways. Each site/forum holds a unique purpose for interacting with the ShapeShift DAO.

• Discord - The DAO chat tool. For all DAO related discussions - Proposals, governance, workstream discussions, news, learning tools, light support, and all other DAO / crypto related things: https://discord.gg/shapeshift

• The Forum (Discourse) - This is where proposals are first submitted to the community for official discussion and feedback. You can also learn about the governance process, ShapeShift's current mission and goals, and connect with other like-minded service providers. https://forum.shapeshift.com/

• Boardroom - Once a proposal meets the criteria to advance for a more formal vote, it starts in the boardroom where FOX Token holders can start voting. The "Ideation" section is where you'll find early stage to developing proposals. The voting style in the Boardroom is much like an upvote (you can also comment) and helps show the greater DAO community what proposals are rising in interest. This will eventually replace The Forum (discourse) once activity between here and the forum reach parity or the consolidation is voted on. https://app.boardroom.info/shapeshift/overview

• Snapshot - This is where the final, formal voting happens on all proposals. You can check out the first DAO proposal EVER on the ShapeShift DAO to get familiar.ShapeShift Snapshothttps://snapshot.org/#/shapeshiftdao.eth****

• Notion - Our proposed documentation tool for all things ShapeShift DAO. This, as is most of the ShapeShift DAO's ecosystem, is up to community members' votes. Notion will host articles for technical support as well as developer documentation around all things ShapeShift functionality. https://www.notion.so/shapeshift/DAO-Overview-ddb5e62867fe4cfc9b5aaee3e22ebc89****

• Mobile App - The best place for ShapeShift Native wallet users to manage their liquidity and farming positions. You can also send, receive, trade, view asset info and earn FOX benefits directly from the app. Just remember - this app is non-custodial. Safely store your password and 12 word recovery sentence. If lost, your wallet can not be recovered.

Looking for articles related to our decentralized open sourced self custody application?

This sections most frequently used quick links are listed below, all of the sections articles can be searched or found in the left column. Navigation to the next and previous articles is also provided at the bottom of each page.

It is important that you read our Terms of Service before using ShapeShift.

If you're familiar with the crypto world you probably have heard of a "DEX". But what does DEX actually mean? DEX is short for decentralized exchange. DEXs allow you to trade your tokens directly peer-to-peer (p2p) without a middleman.

The process of executing a trade is completely autonomous and does not require any personal info or verification. You read that last part right; no more entering your email or other personal information before you can execute certain trades on ShapeShift.

How Does This Work On ShapeShift?

When you execute a trade with ShapeShift, you will see a field titled "Rate". Below your rate you will see whether or not 0x or THORChain was used for the swap.

Depending on the token pair you select, the trade will be completed through THORChain* or 0x* (more DEX aggregators coming soon). This allows our users to have access to trading over 1,000 different crypto assets!

ShapeShift has integrated THORChain, which provides the ability for cross-chain swaps! This includes BTC, LTC, and DOGECOIN. Essentially this means you can swap non ERC20 tokens via DEX. *0x is a DEX aggregator that enables the p2p exchange of assets on the Ethereum blockchain.

*THORChain was founded in 2018 and solves the problem of cross-chain trading by building efficient, bi-directional bridges between blockchains at the protocol level in a permissionless, non-custodial manner.

Pros

1. No KYC

2. No more needing to trust the exchange to hold your funds before executing the trade. You control your private keys, always!

3. Lots of tokens! Virtually any token can be traded as long as there is available liquidity.

Cons

1. Liquidity. DEXs are rapidly gaining popularity but if the pair you are trading has low liquidity, it may not be available.

2. Fees. If the network is congested, you're more likely to encounter higher miner fees.

3. Failed orders must be validated on-chain, which can be costly.

Popular DEXs

UniSwap

SushiSwap

Kyber Network

AirSwap

Slippage

Slippage is neither a pro or con, but important nonetheless. Since market prices are constantly changing, your trade rate is likely to fluctuate. For example, by the time blocks confirm and your trade executes, the price in ETH may have gone up in price. This happens in the stock market as well as the crypto market. ShapeShift allows you to set the maximum amount of slippage for any trade you initiate. Simply select the highest percentage you will allow to account for market slippage.

What Happens If My Trade Fails?

Every order (as well as alteration and cancellation) is written to the blockchain. If the parameters are not met your trade will fail and the funds will be reverted to your wallet. Keep in mind that the miner fee that was initially paid is not returned in the case of a failed trade. The higher the miner fee and slippage % you set the less likely your trade is to fail. Since DEX's are decentralized this means no more contacting customer support and having to wait for a refund- as refunds should automatically process!

More information on DEXes can be found here.

​ShapeShift uses the Fox Token as its governance token.

A graphic description of different steps now that ShapeShift is a DAO (Decentralized Autonomous Organization), this is how decisions are made and prioritized. This is done through a decentralized governance model. Along with the many other benefits of holding FOX, (http://shapeshift.com/fox/benefits) FOX represents voting power for the DAO. Every FOX token gets one vote for any proposal that is being decided on. Now every FOX holder can help shape the future of ShapeShift!

You can read more about the FOX governance model at http://shapeshift.com/fox/governance.

This section focuses on the protocols supported on the ShapeShift ecosystem

New Web Platform - app.shapeshift.com ‍

ShapeShift DAO, a decentralized, non-custodial cryptocurrency platform, has announced the launch of its new open-source v2 web platform.The brand new web app is the gateway into decentralized finance for all crypto enthusiasts. Users can track, trade, and earn yield with their digital assets with no added fees, all without giving up privacy or custody.

Users can manage multiple digital assets privately without KYC by connecting their crypto wallets. ShapeShift v2 becomes one of the safest and most privacy-centric ways to interact with cryptocurrency across various chains.

More information can be found here.

The Overview section shows your overall net worth, wallet balance, earn balance, and a more detailed view of your staked assets/earnings. You can deposit, withdraw, and claim rewards from your positions from this page as well.

Net Worth - The total $ value of your wallet's assets + any balance you have from staking/earning.

Wallet Balance - The total $ value of your wallet's assets (without any staking/earning balances included).

Earn Balance - The total $ value earned so far through staking. Keep in mind that the earned balance has yet to be claimed so it is not part of your wallet balance.

Earn - Any staked assets along with the current $ value and current APY % will be displayed here.

DAOing DeFi with ShapeShift

Open source is a term that originally referred to open source software (OSS). Open source software is code that is designed to be publicly accessible—anyone can see, modify, and distribute the code as they see fit.

Open source software is developed in a decentralized and collaborative way, relying on peer review and community production. Open source software is often cheaper, more flexible, and has more longevity than its proprietary peers because it is developed by communities rather than a single author or company.

Open source has become a movement and a way of working that reaches beyond software production. The open source movement uses the values and decentralized production model of open source software to find new ways to solve problems in their communities and industries.

A blockchainis a distributed database or ledger that is shared among the nodes of a computer network. As a database, a blockchain stores information electronically in digital format.

Currently ShapeShift supports 10 different chains.

Ethereum

Ethereum is a technology for building apps and organizations, holding assets, transacting and communicating without being controlled by a central authority. There is no need to hand over all your personal details to use Ethereum - you keep control of your own data and what is being shared. Ethereum has its own cryptocurrency, Ether, which is used to pay for certain activities on the Ethereum network.

Bitcoin

Bitcoin is a cryptocurrency, a virtual currency designed to act as money and a form of payment outside the control of any one person, group, or entity, and thus removing the need for third-party involvement in financial transactions. It is rewarded to blockchain miners for the work done to verify transactions and can be purchased on several exchanges.

Dogecoin

At its heart, Dogecoin is the accidental crypto movement that makes people smile! It is also an opensource peer-to-peer cryptocurrency that utilises blockchain technology, a highly secure decentralised system of storing information as a public ledger that is maintained by a network of computers called nodes.

Litecoin

Litecoin is a peer-to-peer Internet currency that enables instant, near-zero cost payments to anyone in the world. Litecoin is an open source, global payment network that is fully decentralized without any central authorities. Mathematics secures the network and empowers individuals to control their own finances. Litecoin features faster transaction confirmation times and improved storage efficiency than the leading math-based currency. With substantial industry support, trade volume and liquidity, Litecoin is a proven medium of commerce complementary to Bitcoin.

Bitcoin Cash

Bitcoin Cash brings sound money to the world, fulfilling the original promise of Bitcoin as "Peer-to-Peer Electronic Cash". Merchants and users are empowered with low fees and reliable confirmations. The future shines brightly with unrestricted growth, global adoption, permissionless innovation, and decentralized development.

Cosmos

Cosmos is an ever-expanding ecosystem of interconnected apps and services, built for a decentralized future. Cosmos apps and services connect using IBC, the Inter-Blockchain Communication protocol. This innovation enables you to freely exchange assets and data across sovereign, decentralized blockchains.

Avalanche

Avalanche is an open, programmable smart contracts platform for decentralized applications. Build fast, low cost, Solidity-compatible dApps. Launch customized blockchains, private & public. Scale to millions of validators with minimal hardware.

*Avalanche is supported on ShapeShift only when connected to MetaMask currently. Support for Native and other wallets coming soon.

Thorchain

THORChain is a multi-chain decentralised exchange (DEX) that aims to solve one of the largest issues plaguing the blockchain space: fragmented liquidity spread across different chains. THORChain is a Cosmos-based protocol that allows users to exchange and earn a yield on Layer-1 (native) cryptocurrencies across different blockchains (BTC, ETH, LTC, DOGE, BCH, BNB currently) without going through a centralized exchange. Since the protocol is chain-agnostic, any new native asset can be added to the DEX in future upgrades if there is support for its addition to THORChain.

BNB

“BNB stands for “Build the community, and let the community build, build, ’n build.”

The recently released BNB Chain comprises the BNB Beacon Chain for BNB Chain governance (i.e., staking and voting) and the BNB Smart Chain, which remains Ethereum Virtual Machine (EVM) compatible.

The BNB Chain aims to increase interoperability and develop the underlying infrastructure of the “world’s parallel virtual environment,” a step forward in Binance’s recent MetaFi efforts.

Osmosis

Osmosis is a decentralized exchange (DEX) and automated market maker (AMM) protocol for the Cosmos ecosystem. To understand the specifics of Osmosis, it’s helpful for you to know the context of the Cosmos ecosystem upon which and for which it is built. Cosmos is an overarching ecosystem of blockchain networks that can connect with one another as part of Cosmos’ mission to build an “internet of blockchains.

Osmosis is a DEX protocol, which means it uses smart contracts to determine the price of digital assets, to produce liquidity via a peer-to-peer (P2P) methodology, and to exact trades between users.

Optimism

Optimism is a fast, stable, and scalable L2 blockchain built by Ethereum developers, for Ethereum developers. Built as a minimal extension to existing Ethereum software, Optimism’s EVM-equivalent architecture scales your Ethereum apps without surprises. If it works on Ethereum, it works on Optimism at a fraction of the cost.

We Currently Support multiple ways in which a user can choose how to convert crypto assets between localized fiat

Banxa

Local payments, higher conversions, more customers. Banxa offers more global and local payment options than any other on-and-off-ramp solution resulting in conversion rates up to three times higher than credit card only solutions.

Gem

Gem Onramp lets users buy and transfer crypto with any payment method or exchange.

JunoPay

Earn, invest and spend both your cash and crypto from one powerful checking account

*Available in the US only

Mt Perelin

Mt Perelin are an authorized Swiss financial intermediary and their regulation allows for KYC-less money exchange under certain thresholds. As a result, you can buy crypto with Mt Perelin without having to pass KYC below the following limits. You can still pass it and remove these limits for unlimited transfers.

Liquidity Pools Explained

If you've heard of decentralize exchanges (DEXes), chances are you may have heard of liquidity pools as well. Liquidity pools are what make DEXes functional. They are the foundation on which DEXes are built.

A liquidity pool in the DeFi world is a collection of cryptoassets locked in a smart contract. Liquidity providers are users who put an equal value of two cryptoassest into the liquidity pool, therefore creating a market. Essentially, the more people who put their cryptoassets into these pools, the more people are able to make trades. If the liquidity pool is small, meaning only a little bit of funds are in the pool, it won't be very practical for doing trades. If the liquidity pool is large, meaning a lot of cryptoassets are in the pool, this means many people will be able to use the DEX for swaps/trades.

For example, if you are swapping BTC to RUNE, there will need to be enough BTC and RUNE in the liquidity pool to be transferred to the user performing the swap. The more funds in the pool, the higher the trade limit as well as more people being able to do the same swap in a short period of time. Larger liquidity pools also means less slippage and better trade rates. You may be wondering why anyone would want to put cryptoassets into these pools. Liquidity providers who deposit their assets in liquidity pools generate yield in return.

Slippage

Since market prices are constantly changing, your trade rate is likely to fluctuate. For example, by the time blocks confirm and your trade executes, the price in ETH may have gone up in price. This happens in the stock market as well as the crypto market. ShapeShift allows you to set the maximum amount of slippage for any trade you initiate. Simply select the highest percentage you will allow to account for market slippage.

Price Impact

Price Impact is the effect a Buy or Sell Order has on the automated market maker (AMM). The bigger the trade, the bigger the effect on the AMM.

Example: A large order to buy BTC will drive the price of BTC up and conversely a large order to sell would result in the price going down (within the specific DEX you are trading with).

Fees with Liquidity Pools and Staking

There are a few steps that incur fees along the process of providing liquidity and staking your FOX. Please read the list below:

1. A fee is required to the network to "Approve" smart contract interaction with your wallet and a DEX (see this article to [learn more:](https://shapeshift.zendesk.com/hc/en-us/articles/360018501700-Why-Do-I-Need-To-Approve-Tokens-)

2. A fee is required to send your FOX/ETH to the liquidity pool.

3. A fee is required to stake your FOX.

4. A fee is required to unstake your FOX and remove liquidity from the pool.

5. A fee is required to claim your FOX.

All fees are paid to the ETH network and NOT TO SHAPESHIFT. We can not reimburse for fees. We ask that all users pay attention to current gas fees before taking action so you are fully aware of the cost of each action. You can check out up to date fee estimations here: https://etherscan.io/gastracker.

Keep in mind that you will need to make confirmations on your wallet throughout this process. This will require you to pay attention to any pop-up messages from the wallet you are using. This includes approving tokens and paying the gas fee (in ETH). Make sure you have a sufficient amount of ETH in your wallet before removing any liquidity and/or unstaking.

FOXy

FOXy is a staking rewards system that allows FOX token holders the ability to stake FOX into a smart contract in order to receive rewards denominated in FOXy. FOXy is an ERC20, rebasing token that is redeemable 1:1 with FOX tokens.

Staking Cosmos (ATOM)

ShapeShift offers full native wallet support for all Cosmos functionality. You can send, receive, and stake you ATOM on app.shapeshift.com

0x is an open-source, decentralized exchange infrastructure that enables the exchange of tokenized assets on multiple blockchains. The 0x protocol is, at its core, a set of secure smart contracts that facilitate the peer-to-peer exchange of Ethereum-based assets. The protocol serves as an open standard and common building block for any developer needing exchange functionality. In addition to the externally-audited smart contracts, 0x also offers developer tools tailored to the ecosystem and open-access to a pool of shared liquidity.

Developers can integrate with 0x at the smart contract or application layer. The diagram below shows an overview of the 0x ecosystem, which includes applications who provide liquidity (supply), applications who consume liquidity (demand), and the multiple supported blockchains.

Yearn Finance is a suite of products in Decentralized Finance (DeFi) that provides yield generation, lending aggregation, and more on the blockchain. The protocol is maintained by various independent developers and is governed by YFI holders.

You can find brief descriptions of Yearn's core products, the governance process, and links to active communication channels below.

CoW Swap is the first trading interface built on top of CoW Protocol.

CoW Swap is a Meta DEX aggregator that allows you to buy and sell tokens using gasless orders that are settled peer-to-peer among its users, or into any on-chain liquidity source while providing MEV protection.

THORSwap is a decentralized exchange (DEX) that supports multiple blockchains by utilizing the THORChain network. THORSwap acts as a front-end user interface to perform cross-chain swaps done in a permissionless, trustless, and non-custodial manner.

The Cosmos SDK (opens new window) is an open-source framework for building multi-asset public Proof-of-Stake (PoS) blockchains, like the Cosmos Hub, as well as permissioned Proof-of-Authority (PoA) blockchains. Blockchains built with the Cosmos SDK are generally referred to as application-specific blockchains.

The idle protocol and DAO compose a decentralized organization that builds financial infrastructure for Web3. Businesses of every size, from brand new DeFi protocols to FinTech companies, use our protocol to maximize capital efficiency and manage their treasuries within DeFi.

Osmosis is an advanced automated market maker (AMM) protocol that allows developers to build customized AMMs with sovereign liquidity pools. Built using the Cosmos SDK, Osmosis utilizes Inter-Blockchain Communication (IBC) to enable cross-chain transactions.

Osmosis allows users to launch liquidity pools with unique parameters, like bonding curves and multi-weighted asset pools. The incentive structure of Osmosis is also adaptable. Governance implements liquidity reward (LP) rewards for specific pools, allowing for strategically targeted incentives.

Tokemak is a novel protocol designed to generate deep, sustainable liquidity for DeFi and future tokenized applications that will arise throughout the growth and evolution of web3.

It can be thought of as a decentralized market making platform and a liquidity router that disaggregates traditional liquidity provision and market making for DeFi. Sitting a "layer above" decentralized exchanges, Tokemak allows for control over where the liquidity flows, and also offers an easier, cheaper way for providing and sourcing liquidity.

A validatoris a crucial part of the Proof of Stake (POS) consensus mechanism whose responsibility is to verify blocks to earn rewards. The decentralized nature of blockchain technology makes it impressive and so promising that more and more people are adopting it. Every blockchain has building blocks that are called nodes. They are responsible for holding data but this data needs to be first validated or verified on the blockchain network. That’s where a validator comes into play. There are two common validation protocols of a blockchain network, which are Proof-of-Work and Proof-of-Stake.

Much like a banker who is responsible for verifying a transaction before its processing, a validator verifies each incoming transaction.

A transaction can only be completed and its record can be added to the blockchain once its accuracy and legal authenticity are checked—that’s done by a validator.

In the Proof-of-Stake mechanism, a validator determines whether or not a transaction conforms to the rules that deem it as valid. The entire process makes a blockchain network secure and transparent.

Information provided is to help with common questions and concerns related to the hardware wallet and the ShapeShift platform.

Native Wallet

A free open source platform to trade, track, buy, and earn. Community-owned. Private. Non-custodial. Multi-chain.

Advantages -The ShapeShift platform allows you to switch between multiple different wallets all from the same location making the access to your crypto easier than ever.

MetaMask

MetaMask is a software cryptocurrency wallet used to interact with the Ethereum blockchain. It allows users to access their Ethereum wallet through a browser extension or mobile app, which can then be used to interact with decentralized applications.

KeepKep

Portis

Portis is a non-custodial blockchain wallet that helps you in storing your cryptocurrency assets. Although the hardware wallets have the advantage of more security through the usage of private keys or seed phrases, they also help you to log in from any machine

TallyHo

TallyHo! is the first wallet owned by its users. TallyHo! is an alternative to MetaMask - Tally Ho makes it safe and easy to connect to DeFi and web3. It’s got everything you need from MetaMask, plus lots more to love

XDEFI

XDEFI is a multichain wallet that allows you to securely store, swap, and send Crypto and NFTs across 14 blockchains.

Swap, send and store more than 10,000 assets on Bitcoin, Ethereum, THORChain, Avalanche, Fantom, Arbitrum, Polygon, Bitcoin, BNB Smart Chain, Doge, and more.

Keplr

The Interchain Wallet supporting 20+ blockchains. Keplr supports the Ledger Nano S/X hardware wallet for added layer of security. Keplr provides flexibility in how you access your wallet. Choose from a variety of options from mnemonic phrases, Web3Auth's Google login, or the safety of a hardware wallet. User private keys are completely encrypted and securely stored locally on your computer.

*ShapeShift currently supports ATOM and soon Osmosis

Wallet Connect

WalletConnect is an open source protocol for connecting decentralised applications to mobile wallets with QR code scanning or deep linking. The communications protocol for web3, WalletConnect brings the ecosystem together by enabling wallets and apps to securely connect and interact.

With WalletConnect, you can connect your wallet with hundreds of apps, opening the doors to a new world of web3 experiences.

Demo Wallet

View our DeFi dashboard and experience the app’s full functionality without needing to sign any transactions.

What You'll Need:

• A KeepKey. Buy one here!

• Use app.shapeshift.com to set up your KeepKey.

• Update your KeepKey. Make sure you're running the latest firmware here.

• MAKE SURE TO WRITE DOWN YOUR SEED PHRASE. THIS GIVES YOU ACCESS TO YOUR PRIVATE KEY, IF YOU LOSE IT OR BREAK YOUR KEEPKEY YOU WILL LOSE ACCESS TO YOUR FUNDS.

****

Go to , connect your KeepKey (Update your KeepKey if prompted to do so) and follow the instructions you are given after clicking on "Recover Wallet".

If you have any issues with this process, please reach out to our

My KeepKey Won't Connect to ShapeShift. What Do I Do?

If your KeepKey isn't connecting to ShapeShift, there are a few steps you can take. First, assure that you are not running a VPN or antivirus program. Next, please try these steps in order.

1. Update your KeepKey

2. Close all programs that detect the KeepKey, except ShapeShift. If you have the KeepKey Updater App open, close it. Refresh and click "Connect Wallet" again once you've done this.

3. Try using another cable.

4. Ask our support staff for

A new open-sourced Shapeshift Mobile App is here!

Using the same open source and decentralized infrastructure.

Here are the links to download the app:

Play Store

App Store:

Online Privacy Notice

Data protection and security are important to Key Hodlers, LLC (“KeepKey”; “we”), as is your trust in our company and services. KeepKey is committed to processing your personal data responsibly and in compliance with legal requirements.

This Online Privacy Notice describes how we collect and process your personal data when you use our website https://shapeshift.io/keepkey/ (including any sub-sites and related extensions thereof; “the website”).

Personal data we collect and process in order to make the website available

You can visit the website and obtain information about our services without telling us who you are. As with any connection with a webserver, however, the server on which we host the website automatically logs and temporarily stores certain technical data.

Technical data that is stored includes the IP address and operating system of your device, the data and time of access, or the type of browser you use to access the website. This is required for technical reasons to make the website available to you. To the extent we, thereby, process personal data, we do so based on our legitimate interest to bring you the best possible user experience and to safeguard the security and stability of our systems.

Our website uses fonts by Google LLC (“Google”) (“Google Fonts”). To integrate Google Fonts into the website, your browser establishes a connection to the Google server. In doing so, the IP address of your device is transmitted to Google. Google logs records of font queries and protects this data from unauthorized access. Google analyzes aggregated data to optimize Google Fonts and identify which websites use Google Fonts. Further information on Google Fonts can be found here: https://fonts.google.com. Further information on how Google handles personal data can be found here: https://policies.google.com/privacy?hl=en.

Personal data we collect and process to provide services to you and to respond to your inquiries

If you interact with order or inquiry forms on the website (e.g. purchasing a KeepKey device or requesting support regarding a device), we will collect the information that you provide to us. We collect and process this personal data for the purpose of providing products and services, as well as information about our products and services to you.

This may include your full name, your shipping and billing address, your phone number, your e-mail address, and your credit card information.

Where such processing of your personal data is not strictly necessary to perform our contractual obligations to you or to comply with legal requirements, we will use this personal data based on our legitimate interest to respond to your inquiry, to contact you if we have any questions about your inquiry, to follow up on your inquiry, to process your orders, to develop, enhance and improve our products and services, to bring you the best possible experience or to safeguard the security and stability of our services. Further, based on our legitimate interest to inform our customers and partners about new developments, products, services or offers, we will send you certain commercial information (e.g. our newsletter or blog posts). However, you may at any time opt-out of receiving such information.

If you download and interact with the KeepKey client on Google Chrome, we will collect and process your device’s xpub data. This data is necessary to provide the services of the KeepKey client and will always be stored securely. We also use the services of BlockCypher for certain indexing requirements. Further information on data protection and your options in connection with the services of BlockCypher can be found here: https://www.blockcypher.com/privacy.html.

We store all of the personal data you provide to us in an encrypted fashion

We use the services of Shopify to process orders on our website. Further information on data protection and your options in connection with the services of Shopify can be found here: https://www.shopify.com/legal/privacy.

We use the services of ShipStation for order fulfillment and shipping logistics. Further information on data protection and your options in connection with the services of ShipStation can be found here: https://www.shipstation.com/privacy-policy/.

We also use the services of FedEx for some order fulfillment and shipping logistics. Further information on data protection and your options in connection with the services of FedEx can be found here: https://www.fedex.com/en-us/trust-center/global-privacy-policy.html.

We use the services of SendGrid to send transactional emails. Further information on data protection and your options in connection with the services of SendGrid can be found here: https://sendgrid.com/policies/privacy/.

We also use the services of Autopilot, an email automation platform, to better reach KeepKey product subscribers who have opted in to receive such communications. Emails are sent out to convey information such as notifications related to activity on the platform, general updates, product additions, product news, partnerships, event announcements, and survey requests. Autopilot does not sell or otherwise use the information it collects on behalf of KeepKey, except as discussed in this policy. More information about data protection and your options in connection with the services of AutoPilot can be found here: https://www.autopilothq.com/legal/privacy-policy.

We use the services of Zendesk, Inc. (“Zendesk”) to answer live queries on the website, in which we have a legitimate interest. Zendesk uses cookies in order to provide these services. Further information on data protection and your options in connection with the services of Zendesk can be found here: https://www.zendesk.com/company/customers-partners/privacy-policy/ (Zendesk Privacy Policy) and https://www.zendesk.com/company/customers-partners/cookie-policy/ (Zendesk Cookie Policy).

Data we collect and process to analyze and improve the use of the website; use of cookies

In addition, based on our legitimate interest to bring you the best possible user experience, we analyze the use of the website to gain insight on how we may improve our services. The website uses cookies (text files that are downloaded to your computer or mobile device when you visit a website) to support this analysis.

The data we collect may include information on the type of web browser or device you use to access the website, the geographical region where you access the website, the date and time of your access, and the parts of the website you access.

We also use cookies to analyze the use of the website, to optimize our services and to enable the use of marketing tools. Further information on web analysis and our marketing activities can be found below.

We use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies to collect the information that is required to evaluate your use of the website in order to create reports on the use of the website and to provide other services that support our analysis and improvement of the use of the website, in which we have a legitimate interest.

We use Google Analytics only with IP anonymization enabled. This means that your IP address will be shortened beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Accordingly, Google only stores the information collected via cookies in anonymous form and processes it in aggregated form. You can prevent Google Analytics from using your data by downloading and installing a browser add-on to disable Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=en). Further information on data protection and your options in connection with Google Analytics can be found here: https://support.google.com/analytics/answer/6004245?hl=en.

We use the services of Cloudflare, Inc. (“Cloudflare”) in order to identify trusted web traffic (i.e. to identify individual clients behind a shared IP address and apply security settings on a per-client basis), in which we have a legitimate interest. Cloudflare uses cookies in order to provide these services. The cookies do not correspond to any user ID in your web application, and do not store any personal data. Further information on data protection and your options in connection with the services of Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/ (Cloudflare Privacy Policy) and https://www.cloudflare.com/cookie-policy/ (Cloudflare Cookie Policy).

By adjusting your web-browser’s settings accordingly, you can prevent the storage of cookies on your device and the collection of data. Note, however, that some functions of the website may be limited or unavailable if you disable the storing of cookies.

Data that we collect and process to target potential customers

We use Google Tag Manager to generate tags for the website and applications. These tags enable us to tailor marketing measures for our services to potential customers (re-targeting).

We use advertising technologies by Google (AdWords). Google sets conversion cookies in accordance with our settings in Google Tag Manager. This is necessary for checking the effectiveness of the respective advertising campaigns. We have a legitimate interest in this. We also use Google Tag Manager to set re-targeting tags. These tags enable us to target users with information about our services when they visit different websites. For information regarding your choices in relation to usage-based online advertising, see: http://www.youronlinechoices.com. For information about your options in connection with cookies, see above “Data we collect and process to analyze and improve the use of the website; use of cookies”.

How we process and protect your personal data; how long we store it

We collect, process and protect your personal data responsibly and in accordance with applicable laws. We process it only for the purposes for which you provide the personal data to us, as set forth in this Online Privacy Notice and/or in accordance with applicable laws. We store your personal data only for as long as this is necessary.

We apply adequate technical and organizational security measures, commensurate with the level of known risk, in order to protect the confidentiality and integrity of the personal data we collect on the website.

With whom we share your personal data

In connection with the offers and services provided on the website, to protect our legitimate interests or to fulfill legal requirements, it may be necessary to share your personal data with our affiliate ShapeShift Global Limited, with business partners of KeepKey, as well as with applicable public authorities and law enforcement upon receipt of a facially valid formal law enforcement request.

Specifically, such sharing of data may be necessary to manage your order, to respond to your inquiry, to execute the transaction, to provide access to additional information, or to follow up on your inquiry and inform you on new services or offers.

Further, to the extent we are requested by public authorities or courts and legally required to do so, we will share your personal data with them or other third parties.

The data sharing may include transfers to companies or organizations in countries without an adequate standard of data protection. In these cases, we transfer personal data in accordance with applicable provisions on the international transfer of personal data, such as, where applicable, the respective provisions of the EU General Data Protection Regulation (GDPR).

The rights you have regarding your personal data

If you are a citizen of the European Union, you have certain individual rights regarding the personal data that we collect and process about you through the website.

You have the right to access or receive certain information about the personal data we process about you. You also have a right to have your personal data rectified, to object to the processing of your personal data, or to ask us to restrict processing or delete your personal data. If the GDPR applies and we process your personal data to perform a contract with you or based on your consent, you also have the right to receive a copy of your personal data for the purpose of transferring such data to a third party.

Please note, however, that your rights are subject to exceptions or derogations. Specifically, we may need to further process and retain your personal data to perform a contract with you or your company or organization, to protect our legitimate interests (such as the establishment, exercise or defense of legal claims) or to comply with legal requirements. To the extent permitted by law, namely to protect the rights and freedoms of others or to protect our own legitimate interests, we may therefore refuse to satisfy your request or we may satisfy your request only restrictedly.

Lastly, you have a right to lodge a complaint with the competent supervisory authority.

Who we are and how to contact us

KeepKey is the controller in relation to the collection and processing of personal data through the website. Key Hodlers, LLC is an LLC formed under the laws of the State of Delaware, United States.

If you have any questions or concerns, you may contact us by writing to KeepKey as set forth below.

To inquire about the collection or processing of your personal data in connection with the website, or if you have any questions or concerns about this Online Privacy Notice, you may contact us through the KeepKey Help Center, located here: https://keepkey.zendesk.com/hc/en-us. In addition, you may also email us at privacy@shapeshift.io with any questions and/or requests.

For all correspondence, please include any necessary identifying information such as your name, return e-mail or physical address. Failure to do so may prevent us from providing a response.

Links to Other Websites

Our website does contain links to affiliate and other websites. KeepKey does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

How we can change this Online Privacy Notice

We reserve the right to change this Online Privacy Notice at any time. The version published on the website is the applicable version.

Welcome to KeepKey.com which is owned and operated by Key Hodlers, LLC (collectively, “KeepKey,” “We,” or “Us”). This page explains the terms by which you may access and use KeepKey.com and any other product offered by KeepKey (“Websites”) and our online and/or mobile services, through which we promote, sell and provide support for KeepKey products (collectively, the “Service”). By accessing or using the Service, or clicking a button or checking a box marked “I Agree”, you signify that you have read, understood, and agree to be bound by these Terms of Service (these “Terms”), to the collection and use of your information as set forth in the KeepKey Privacy Policy, and to our Returns and Refunds Policy below, each of which is hereby incorporated by reference. These Terms apply to all visitors, users, and others who register for or otherwise access or use the Service (“Users”).

Certain services may be subject to additional terms and conditions specified by us from time to time, and your use of such services is subject to those additional terms and conditions, which are hereby incorporated into these Terms by reference.

Please read this agreement carefully to ensure that you understand each provision.

1. Use of Our Service

2. Eligibility. This is a contract between you and KeepKey. You must read and agree to these Terms before using the Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a legally binding contract with KeepKey, and only if you are in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 18 is strictly prohibited and in violation of these Terms. The Service is not available to any Users previously removed from the Service by KeepKey.

3. KeepKey Service. The Service allows you to learn about, purchase and submit inquiries for assistance with KeepKey products. Subject to these Terms, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to access and use the Service for your personal use only and as permitted by the features of the Service. You are prohibited from using KeepKey for any illegal or fraudulent purposes. KeepKey reserves all rights not expressly granted herein in the Service and the KeepKey Content (as defined below). KeepKey may terminate this license at any time for any reason or no reason.

4. Service Rules. You agree not to engage in any of the following prohibited activities: (i) modifying, disassembling, decompiling or reverse engineering the Service or the KeepKey products; (ii) renting, leasing, loaning, reselling, sublicensing, or otherwise transferring the Services to any third party; (iii) other than as specifically approved in writing, any copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (iv) other than as specifically approved in writing, using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the KeepKey servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that KeepKey grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from the Websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (v) transmitting spam, chain letters, or other unsolicited email; (vi) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (vii) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (viii) uploading invalid data, viruses, worms, or other software agents through the Service; (ix) collecting or harvesting any personally identifiable information, including account names, from the Service; (x) using the Service for any commercial solicitation purposes; (xi) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (xii) interfering with the proper working of the Service; (xiii) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; (xiv) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation removing, circumventing, disabling or otherwise interfering with security-related features or features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; or (xv) deleting the copyright and other proprietary rights notices.

5. Prohibited Activity. In connection with your use of the Service, and your interactions with other Users, and third parties you agree and represent you will not engage in any prohibited business or prohibited use, as discussed in these Terms of Service (“Prohibited Activity”). The list of Prohibited Activities may be updated by KeepKey at any time at its discretion.

We also reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process, or governmental request. We reserve the right to block transactions or freeze funds immediately and without notice if we determine, in our sole discretion, that your Account is associated with a Prohibited Activity.

1. Purchase of a KeepKey product

2. Cancellations. You may generally cancel the order of a KeepKey hardware wallet within 72 hours of purchase. Please see our Customer Support page for more details: https://keepkey.zendesk.com/hc/en-us.

3. Returns and Refunds. KeepKey will provide returns and refunds solely in accordance with its policies found on the Customer Support page: https://keepkey.zendesk.com/hc/en-us.

4. Taxes. KeepKey is not responsible for, nor can we offer, any specific advice regarding any taxes or customs related fees that you may incur or be liable to pay by purchasing a device. It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Service. For more information, please visit the KeepKey Customer Support page: https://keepkey.zendesk.com/hc/en-us.

5. No Sales to Children. KeepKey’s Service is not for children, but only for adults. If you are under eighteen (18) years of age, you may use the Service only with involvement and consent of a parent or legal guardian.

6. California Residents. The provider of services is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

7. User Content

We do not claim ownership of user-generated content and material. Any and all photographs, articles, images, graphics, videos, sounds, music, audio recordings, text, files, profiles, communications, comments, feedback, suggestions, ideas, concepts, questions, data or other content that you (a) submit or post on or through the Service, on any of our blogs, social media accounts or through tools or applications we provide for posting or sharing such content with us; or (b) have posted or uploaded to your social media accounts, including but not limited to Instagram, Twitter, Facebook, Tumblr, Gravatar and Pinterest, which are tagged with any KeepKey promoted hashtag (collectively “User Content”) shall be deemed nonconfidential and nonproprietary. By submitting or posting any User Content, you grant to KeepKey and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, delete, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content, as well as your name, persona and likeness included in any User Content and your social media account handle, username, real name, profile picture and/or any other information associated with the User Content, in any commercial or noncommercial manner whatsoever, in whole or in part, in any and all distribution channels, forms, media or technology, whether now known or hereafter developed, including but not limited to in stores, printed marketing materials, emails, web pages, social media accounts and for any other marketing, advertising, public relations, sales or promotional purposes with or without attribution and without further notice to you. Neither you, nor any other person or entity, will have the right to (i) receive any royalty or consideration of any kind for the use of the User Content pursuant to these Terms or (ii) inspect or approve the editorial copy or other material that may be used in connection with the User Content. KeepKey will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. KeepKey shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content or respond to any User Content. KeepKey retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason. Subject to the licenses granted in these Terms, you retain ownership of any copyright and other rights you may have in the User Content.

By submitting or posting User Content on the Service or through any tools or applications we provide for posting or sharing your User Content with us, you represent and warrant that (a) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (b) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (c) you are 18 years of age or older; and (d) the User Content does not (1) contain false or misleading information, (2) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (3) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (4) contain any personally identifiable information or any contact information or (5) contain computer viruses, worms or other harmful files. Upon request by KeepKey, you will furnish KeepKey any documentation, substantiation or releases necessary to verify your compliance with these Terms. You are solely responsible for the User Content and you hereby agree to indemnify and hold KeepKey and its employees, agents, affiliates, assigns and licensees harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.

KeepKey does not guarantee the truthfulness, accuracy or reliability of any User Content or endorse any opinions expressed by you or anyone else. By submitting or posting the User Content you fully and unconditionally release and forever discharge KeepKey and its officers, directors, employees and agents from any and all claims, demands and damages (actual or consequential, direct or indirect), whether now known or unknown, of every kind and nature relating to, arising out of or in any way connected with: (A) disputes between you and one or more users or any other person or entity, or (B) the use by KeepKey or you of the User Content, including, without limitation, any and all claims that use of the User Content pursuant to these Terms violates any of your intellectual property rights, copyrights, rights of publicity or privacy, “moral rights,” or rights of attribution and integrity. You acknowledge and agree that KeepKey has no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. KeepKey acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. If KeepKey becomes aware of any User Content that allegedly may not conform to these Terms, KeepKey may investigate the allegation and determine in its sole discretion whether to take action in accordance with these Terms. KeepKey has no liability or responsibility to Users for performance or nonperformance of such activities.

KeepKey has the absolute right to remove and/or delete without notice any User Content within its control that it deems objectionable. You consent to such removal and/or deletion and waive any claim against KeepKey for such removal and/or deletion. KeepKey is not responsible or liable for failure to store posted content or other materials you transmit through the Service. You should take measures to preserve copies of any data, material, content or information you post on the Service or any other sites or platforms.

1. Our Proprietary Rights

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “KeepKey Content”), and all Intellectual Property Rights (defined below) related thereto, are the exclusive property of KeepKey and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein or in any applicable additional terms and conditions, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any KeepKey Content, absent specific consent in writing from KeepKey. Use of the KeepKey Content for any purpose not expressly permitted by these Terms is strictly prohibited.

For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

You may choose to or We may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (“Ideas”). By submitting any Ideas, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place KeepKey under any fiduciary or other obligation, and that we are free to use the Ideas without any additional compensation to you, and/or to disclose the Ideas on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, KeepKey does not waive any rights to use similar or related ideas previously known to KeepKey, or developed by its employees, or obtained from sources other than you.

1. Privacy

KeepKey respects the privacy of its users by not requesting any information that is unnecessary for the use of the Service or to comport with our obligations under applicable law. You accept that KeepKey will comply willingly with all legal requests for information from it. We reserve the right to provide information to law enforcement personnel and other third parties to answer inquiries, participate in investigations, respond to legal process, respond to the order of a court of competent jurisdiction and those exercising the court’s authority, and to protect KeepKey and our users.

We care about the privacy of our Users. You understand that by using the Service you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United States. By accepting these Terms, you expressly allow us to export data outside of the jurisdiction in which you reside or are located when you access the Website and our Services.

1. Security

KeepKey cares about the integrity and security of your personal information, and stores all personal information provided by users in an encrypted fashion. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

1. Third-Party Links and Information

The Service may contain links to third-party materials that are not owned or controlled by KeepKey. KeepKey does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that these Terms and KeepKey’s Privacy Policy do not apply to your use of such sites. You expressly relieve KeepKey from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that KeepKey shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

1. Suspension, Termination and Cancellation

We may, without prior notice, suspend the Service, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage or other limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or KeepKey may suspend, restrict, or terminate your access to any or all of the Services if: (i) we are so required by a facially valid subpoena, court order, or binding order of a government authority; (ii) we reasonably suspect you of using the Service in connection with a Prohibited Activity; (iii) use of your account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity; (iv) our service partners are unable to support your use; (v) you take any action that KeepKey deems as circumventing KeepKey’s controls, including, but not limited to, abusing promotions which KeepKey may offer from time to time; (vi) suspend or terminate your access to the Service for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

You are solely responsible for your interactions with other KeepKey Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. KeepKey shall have no liability for your interactions with other Users, or for any User’s action or inaction.

If KeepKey suspends or terminates your use of the Service, in whole or in part, for any reason, we will use commercially reasonable efforts to provide you with notice of our actions unless a court order or other legal process prohibits KeepKey from providing you with such notice. You acknowledge that KeepKey’s decision to take certain actions, including limiting access to, suspending, or closing your account, may be based on confidential criteria that are essential to KeepKey’s risk management and security protocols. You agree that KeepKey is under no obligation to disclose the details of its risk management and security procedures to you.

1. Indemnity

You agree to defend, indemnify and hold harmless KeepKey and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Service, including any data or content transmitted or received by you; (b) your violation of any term of these Terms, including without limitation your breach of any of the representations and warranties above; (c) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (d) your violation of any applicable law, rule or regulation; (e) User Content or any content that is submitted via your account including without limitation misleading, false, or inaccurate information; (f) your willful misconduct; or (g) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

1. No Warranty

The Service is provided on an “as is” and “as available” basis. Use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from KeepKey or through the Service will create any warranty not expressly stated herein. Without limiting the foregoing, KeepKey, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service.

KeepKey does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and KeepKey will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement will not apply to the extent prohibited by applicable law.

For more information on warranties associated with physical KeepKey products, please visit our Customer Support Center by clicking the following link: https://keepkey.zendesk.com/hc/en-us.

1. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall KeepKey, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this service. Under no circumstances will KeepKey be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your account or the information contained therein.

To the maximum extent permitted by applicable law, KeepKey assumes no liability or responsibility for any (a) errors, mistakes, or inaccuracies of content; (b) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (c) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (d) any interruption or cessation of transmission to or from the Service; (e) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (f) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (g) User Content or the defamatory, offensive, or illegal conduct of any third party. In no event shall KeepKey, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to KeepKey hereunder or one hundred U.S. dollars (USD $100.00), whichever is greater.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if KeepKey has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state or jurisdiction. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.

1. Governing Law, Arbitration

   1. Governing Law. These Terms shall be governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles, except to the extent Delaware state law is preempted by federal law. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of these Terms shall be governed by the applicable rules of arbitration in the State of Delaware. You agree to submit to the personal jurisdiction of the federal and state courts located in Delaware for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that the State of Delaware is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

   2. Arbitration. Read this section carefully because it requires the parties to arbitrate their disputes and limits the manner in which you can seek relief from KeepKey. For any dispute with KeepKey, you agree to first contact us at https://keepkey.zendesk.com/hc/en-us and attempt to resolve the dispute with us informally. In the unlikely event that KeepKey has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration in accordance with the applicable rules of arbitration in the State of Delaware. The arbitration will be conducted in Delaware, in English, unless you and KeepKey agree otherwise. If you are using the Service for commercial purposes, each party will be responsible for paying any arbitration fees, administrative and arbitrator fees in accordance with applicable arbitration rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using the Service for non-commercial purposes: (i) the arbitration organization may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from such arbitration organization; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing KeepKey from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

2. General

   1. Assignment. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by KeepKey without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

   2. Notification Procedures and Changes to these Terms. KeepKey may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by KeepKey in our sole discretion. KeepKey reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in these Terms. KeepKey is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. KeepKey may, in its sole discretion, modify or update these Terms from time to time, and so you should review this page periodically. When we change these Terms in a material manner, we will update the ‘last modified’ date at the bottom of this page and notify you that material changes have been made to these Terms. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.

   3. Entire Agreement/Severability. These Terms, together with any additional terms, amendments and any additional agreements you may enter into with KeepKey in connection with the Service, shall constitute the entire agreement between you and KeepKey concerning the Service. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

   4. No Waiver. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and KeepKey’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

   5. Contact. Please contact us by submitting a request to us at https://keepkey.zendesk.com/hc/en-us/requests/new with any questions regarding these Terms.